Build a Healthcare-Focused Customer Support Team and Slash Your Costs

Unrivaled Customer Support Outsourcing with the Expertise Your Practice Deserves

Why Choose the Philippines for Customer Support?

When it comes to customer support outsourcing, the Philippines is simply unrivaled. Known for its highly skilled, empathetic, and English-proficient workforce, the country has long been the go-to for businesses looking to provide world-class customer service without the high costs.

Specialist Healthcare Customer Support for U.S. Healthcare Companies

At BackOfficePhilippines, we’ve provided over 1,000 customer support agents to healthcare companies across the USA, specializing in small and medium-sized enterprises (SMEs). We know what we’re doing because we focus on one thing: understanding every nut and cranny of what’s needed for American healthcare companies to succeed.

Our deep expertise lies in helping these companies build professional, world-class customer support teams—at extremely affordable rates.

Whether you need support for patient inquiries, client relations, or administrative requests, our agents are trained to deliver quality service while adhering to the highest compliance and confidentiality standards required in healthcare.

Ready to Build a World-Class Healthcare Customer Support Team?

Talk to one of our experts today to learn how we can help you create a team that delivers high-quality service at a fraction of the cost.

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Why Build Your Healthcare Customer Support Team with Us?

Cost Savings Without Compromise: Reduce staffing costs by up to 70% while maintaining exceptional customer support standards.
Experienced Healthcare-Focused Agents: Our agents are trained specifically for the healthcare industry, ensuring they understand the nuances of patient and client interactions.
HIPAA Compliant: All our customer support agents are HIPAA-certified, ensuring compliance and the secure handling of sensitive patient data.
Seamless Integration: Our team works in your time zone and integrates smoothly with your existing operations, providing real-time support for your patients, clients, or customers.

The Benefits of Outsourcing Healthcare Customer Support to the Philippines

Unrivaled Expertise: The Philippines is globally recognized for its excellence in customer support. By partnering with BackOfficePhilippines, you get access to top-tier professionals with healthcare-specific training.
Lower Operational Costs: Build a professional customer support team while saving up to 70% on operational costs, from salaries to overhead.
Specialization in U.S. Healthcare: With over 1,000 customer support agents provided and a focus on SME and medium-sized healthcare companies in the USA, we know what it takes to build world-class customer support teams that are cost-effective.
Focus on Core Operations: Let your in-house team focus on what matters most—delivering quality healthcare—while our agents handle the day-to-day customer or patient support needs.

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Use our Team Builder Tool to explore how much you can save by outsourcing customer support to the Philippines.

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Speak with our experts to find out how building a healthcare-focused customer support team can improve your operations and reduce costs.

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Frequently Asked Questions

Why is the Philippines the best choice for customer support outsourcing?

The Philippines is known for its highly skilled, English-speaking workforce with a strong cultural emphasis on providing excellent customer service. For healthcare companies, this means unmatched support and cost savings.

How much can I save by outsourcing customer support?

By outsourcing your customer support to the Philippines, you can save up to 70% on staffing and operational costs.

Are your customer support agents HIPAA compliant?

Yes, all of our agents are HIPAA-trained and certified, ensuring that patient data and sensitive information are handled securely and in compliance with U.S. healthcare regulations.

See How Much You Can Save Today